Revenue leaks

Where your clinic is losing patients and revenue, why it's happening, and the single action to recover each one.

Total at risk

₹554k

across 28 patients

Realistically recoverable

₹251k

45% expected recovery rate

Recovered this month

₹42k

+₹6k vs last month

High-severity leaks

2 medium · 0 low

Lapsed visitors

high severity

Patients who used to visit regularly but haven't returned in 90+ days.

At risk

₹158k

Recoverable

₹48k

Patients

Why it's leaking

Recovered, didn't think follow-up was needed
Pain returned but went to a different clinic
Lost momentum after initial improvement
Never received a rebooking nudge from your clinic

Affected patients

View all 7

Parvati Aiyar

Essential (primary) hypertension

Qadir Lakhani

Type 2 diabetes mellitus

Rohan Bose

Cervical disc disorder with radiculopathy

Sushma Ranade

Bilateral primary osteoarthritis of knee

+ 3 more

How to recover

Send WhatsApp re-engagement

Personalised check-in message offering a discounted assessment visit

Expected recovery rate30%

Leak trend — last 6 months

in ₹

Slow rebookers

high severity

Patients discharged in last 30–60 days who haven't booked their follow-up yet.

At risk

₹86k

Recoverable

₹43k

Patients

Why it's leaking

Forgot the recommended follow-up window
Improvement plateaued — assumed they're done
No automated rebooking reminder went out

Affected patients

View all 10

Faraz Hussain

Type 2 diabetes mellitus

Gopi Naidu

Cervical disc disorder with radiculopathy

Hardik Sabharwal

Bilateral primary osteoarthritis of knee

Ila Bhattacharya

Low back pain

+ 6 more

How to recover

Schedule rebooking nudge

WhatsApp reminder with a one-tap booking link for next available slot

Expected recovery rate50%

Leak trend — last 6 months

in ₹

At-risk active patients

high severity

Currently enrolled patients showing strong drop-off signals.

At risk

₹115k

Recoverable

₹69k

Patients

Why it's leaking

Adherence below 60% over the last 14 days
Active pain or no-response alert open
Family contact has stopped opening weekly summaries

Affected patients

View all 8

Rajesh Kumar

Essential (primary) hypertension

Meera Iyer

58y · Dewas

Lakshmi Reddy

72y · Ujjain

Amit Joshi

Essential (primary) hypertension

+ 4 more

How to recover

Schedule physio call

Direct physio outreach + protocol modification before they disengage

Expected recovery rate60%

Leak trend — last 6 months

in ₹

Discharged but not on protocol

medium severity

Patients with conditions matching your protocols who were never enrolled.

At risk

₹130k

Recoverable

₹52k

Patients

Why it's leaking

Receptionist did not introduce the recovery program
Patient declined initially — never re-offered
Discharged before Sophronix integration was active

Affected patients

View all 9

Charu Mahajan

Type 2 diabetes mellitus

Dhruv Acharya

Cervical disc disorder with radiculopathy

Ekta Sundaram

Bilateral primary osteoarthritis of knee

Faraz Hussain

Type 2 diabetes mellitus

+ 5 more

How to recover

Send protocol invite

Personalised WhatsApp invite for the matching recovery protocol

Expected recovery rate40%

Leak trend — last 6 months

in ₹

Vitals flagged but no follow-up

medium severity

Diabetic and hypertensive patients with concerning trends and 60+ days since last visit.

At risk

₹65k

Recoverable

₹39k

Patients

Why it's leaking

BP or fasting sugar trending up over 3+ readings
Last clinic visit was over 2 months ago
No structured monitoring program in place

Affected patients

View all 4

Charu Mahajan

Type 2 diabetes mellitus

Parvati Aiyar

Essential (primary) hypertension

Qadir Lakhani

Type 2 diabetes mellitus

Sushma Ranade

Bilateral primary osteoarthritis of knee

How to recover

Schedule vitals review

Book a chronic-care follow-up visit + start preventive WhatsApp program

Expected recovery rate60%

Leak trend — last 6 months

in ₹

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